Based in San Jose California, Robert has been building world wide web and intranet sites for clients since 1996. He has a strong background in computer programming and web design. Robert's passion for building sites has led him to create a methodology for reviewing and analyzing websites, which provides actionable feedback for enhancing effectiveness and usability. If you are a regular visitor to BWI you know that he loves to analyze, and his catch phrase is Analyze, Streamline, Convert! Don't start fixing your website until you know what is wrong with it!