Doing some free website reviews on a webmaster forum this morning, I came across the classic case of time and money spent with no market analysis. The site owner has a pretty good looking site, has a product competitively priced, and a small budget for marketing. The problem? It’s not making sales as expected, and he is having a hard time getting visitors. If he had only done a little market analysis work first.

A Market Analysis is Essential

Starting a website without a market analysis is like buying a lottery ticket, and that ticket cost the price of developing your site. Have any of you gotten rich by buying lottery tickets? The odds are kind of against you here. Continue reading »

Sep 112008
 

sanantonioDepending on your budget for building a site, an extremely worthwhile venture is to create an alternate layout, or parallel design. The benefits are almost endless, and features on the site quickly expose the good and the bad.

Parallel Design in Action

I recently wrote a post about a Dallas Real Estate website in how it made good use of its home page. Well the same company has another site, San Antonio Real Estate, that is parallel in design, but has clearly made different choices in regards to some of its layout. Most of the same features are there, but they have either selected to remove them or are testing the other with the design. Typically, creating a parallel design would be done before a site goes public, but obviously you could get a great deal more feedback doing it live.

The Benefits

Creating a, or a few alternate site designs can produce some fantastic benefits. When analyzing each layout, and then comparing to another, the good and the bad are quickly recognized. You then have the ability to include those good ideas from say, Site A, and then incorporate them into Site B. Very quickly you now have not one improved design, but two improved designs. After a few rounds of this, the designs should almost merge with only the best ideas shining through. Keep in mind that this isn’t just limited to the simple layout of the site, but all aspects of the site. Things like how a form is handled, or how search results are displayed, everything.

The main advantage of this is the overwhelming time it could save you. Using just one design, time and slow little tests are the only way to improve your site performance. Testing parallel designs will quickly kick out the junk, and bubble sort the best to the top giving you the best web design. It’s usability testing at an almost primal level, and it’s a great way to start your site.

No Budget

If you don’t have a budget to build a multiple designs, or you build your sites yourself it’s not the end of the world. This is where that time you spent doing your market analysis kicks in. When investigating your competitors, don’t just look at their sites, use them. Try their order forms, sign up for the mailing lists, and  take notes on how they run their websites. Follow the money, and follow what ideas you like best. This is what your target market is most likely used to, assuming they have used one of your competitors sites already.

Jul 282008
 

Do you have a written business plan for your website? I am guessing the answer is a big “No”. I’m constantly reviewing sites, and I constantly find sites that don’t even have a tag line. Think they have a business plan? I think not, but maybe the owner has one worked out in their head.

Keeping your business plan in your head is a poor platform at best. It’s too easy to edit. It’s good to have change and keep up with the times, but your site needs to be highly focused if you want visitors to know what your site is about. If you desire action out of your visitors, like making a purchase, it’s even more essential. Are you marketing without a business plan? That would be absolutely crazy.

Business Plans Do Things

If you have never spent the time to create a business plan know that you are missing out. Business plans do things. A common occurrence in building a plan is new realizations. Here in an example I like to use based on a road rage site I did back in 2004. I was spending my marketing budget by advertising on Google. It worked, I got visitors, but after studying my business plan I was able to recognize a weakness within that plan. It was expensive, and it didn’t produce long term visitors. It also rarely produced backlinks. I then realized that spending my marketing money on PR, and doing the occasional press release was far more beneficial. I received more targeted traffic, and I also received lots of backlinks.

A plan also helps develop realistic goals. Don’t be surprised if your expectations don’t drastically drop after doing a market analysis. Sometimes seeing that even the best sites in your niche don’t accomplish what you are dreaming of can be a major awakening.

Writing Your Business Plan

A business plan could or should take as much time as building your site. It should be a work in progress, and require regular reading if you are actively making adjustments to your site.

A simplified outline of a business plan:

  • Company summary
  • Services offered
  • Market analysis
  • Product or sites benefits, advantages
  • Marketing strategy
  • Sales strategy
  • Actual, and future target milestones
  • Financial plan